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Frequently Asked Questions
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* How do the Cookin' Up Funds programs work?
* What are the common and different features among the 3 programs?
* How do I contact Customer Services?
* How flexible are the programs?
* What are the benefits for the school, group, teachers, students and customers?
* How does this web site help the fundraising drive?
* How does the Gift Points system work?
* How does this web site benefit the On the Web program participants?
* How is the complete order shipped?
* How do the Cookin' Up Funds programs work?
Upon enrollment, each school will receive a detailed instruction packet on the Cookin's Up Funds programs, and the sales suppliers specified on the agreement form. Orders will be collected Door-To-Door, Through the Mail, On the Web, or any combination thereof. At the end of the program, the school will receive a complete printed report of all orders, and the amount of money to be collected by the school. Items will be shipped via UPS prepaid by Fundcraft. Each order will be individually packed and marked with school, group, teacher, student, and customer name.
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* What are the common and different features among the 3 programs?
Common Features: 50 cents of each dollar you collect stays with your group, no payment will be due until 30 days after the items are delivered, and each order is individually packed.
Different Features: Door-To-Door program provides the free product catalog and order book for each student; Through the Mail program provides the Address Request Form Booklet for each student, On the Web program provides the Web Promo Postcard, Web Promo Poster, and Sample Press Release for the school.
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* How do I contact Customer Services?
You can reach us 24/7 online at www.cookinupfunds.com, at 1-800-390-2129 Mon-Fri 8:00 a.m.-4:30 p.m. central time or send us email at questions@cookinupfunds.com.
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* How flexible are the programs?
Each school, or each group, can choose any of these 3 programs or any combination thereof. Each school can choose any period of time to conduct the fundraising drive.
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* What are the benefits for the school, group, teachers, students and customers?
Schools and groups can keep 50% of the total order cost, teachers will get Teacher's Photo Album with 100% class or group participation, students will be awarded gift points for the orders referred with their names, and customers will have a full-color Cookie Recipe Card Pack with orders of $25.00 or more, plus the high quality fundraising products.
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* How does this web site help the fundraising drive?
Each school will be assigned a unique WebID to log in to their secure web site. Each group leader can use the known school WebID as the user name, and log in with the assigned password to check the order status. In addition, we provide sample code for the school or group to advertise their fundraising drive on their web site.
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* How does the Gift Points system work?
The Cookin' Up Funds programs award gift points to our students for their hard work. Gift Points are based on the following conversion: 1 Complete Door-To-Door order form = 2 points, 1 complete Through the Mail order form = 1 point, 1 complete On the Web order form = 2 points. Students can select any item or any combination of items from our gift list.
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* How does this web site benefit the On the Web program participants?
Customers can log in with the school WebID and choose the right group and student name you would like to support and place the order. You can choose to have the product shipped directly to your address, for an additional shipping fee of 10% of your order cost. You can send your payment to the student when you receive your order.
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* How is the complete order shipped?
Each customer order will be individually wrapped and a collection envelope enclosed with the products listed, price and the total amount to be collected. The entire shipment for all students will be shipped by UPS to the school and then distributed to each student, who in turn delivers the merchandise to the customer and collects the amount desinated on the collection envelope. No work...No hassle...each student knows exactly how much to collect from the customer. The money is turned into the school and 50% stays with your school. Orders shipped to the school are prepaid; however, the customer can select to have the merchandise shipped direct to their home for an additional 10 percent in freight charges.
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